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How to guides
19 articles
Why aren't my Jobs syncing?
Recording Absences for a User
Storage
How to upload Documents to WorkPal
WorkPal Video guides
How to setup and use the Equipment feature
Managing Shifts
Vehicle Check
View all articles in “How to guides”
WP Preferences
10 articles
Forms and Reports preferences Guide
Managing Your Asset Preferences
View Email Event Log
WorkPal Notes: Your Guide to Smarter Job Information
Customising Feature Labels in WorkPal
How to edit Email Templates
Your Details
Job List Preferences
View all articles in “WP Preferences”
Accountancy Software
9 articles
Xero Integration Guide
Sage Offline Integration Guide
QuickBooks setup Guide
A Step-by-Step Guide Connecting WorkPal to Sage Business Cloud.
How to fix the quickbook ref number not showing on WorkPal
Enhancing Your QuickBooks Integration with Custom Fields
Syncing WorkPal and QuickBooks Invoice Numbers
Exporting an invoice/s to XERO
View all articles in “Accountancy Software”
Jobs
10 articles
Creating a Job
Priority Codes, Job Types and Job Status
Understanding Job Recurrence in WorkPal
The RCD
Viewing information from previous Jobs on new Jobs
Scheduling
Scheduling Map
Understanding Job Sheets in WorkPal
View all articles in “Jobs”
Users
9 articles
Adding a User
Removing or Replacing a User
Adding a Client Portal User
Client Portals
Subcontractor Portals
Resetting Passwords
Using the same login on multiple devices
Helpers
View all articles in “Users”
Invoices/Quotes and Purchase Orders
17 articles
Purchase Orders
Create a Quote
Create a Job from a Quote
FE Codes
Part Codes
Invoices
Managing Suppliers in WorkPal
Quotes on Mobile
View all articles in “Invoices/Quotes and Purchase Orders”
Mobile App
8 articles
Contactless Signatures Guide
Completing a Job on the Mobile App
The Syncer
How to install the Workpal app on your device
How to update your device and Workpal app
New Vehicle Tab
Create a Job From Mobile App
Adding/Servicing assets on the app
Forms and Reports
14 articles
Filtering Reports
WorkPal Form Builder User Guide
Reporting
Expense Report
Editing Form Filenames
How to set up a repeatable field in form builder
How to make fields within a form "mandatory"
What is the Absence Report?
View all articles in “Forms and Reports”
Clients/Sites
7 articles
Adding a Client
Adding a Group
Adding a Site
Moving a Client
Address Lookup for a Site
How to move a Site
Inactive Groups Clients Sites
Assets
4 articles
Adding an Asset to a Site
Editing an Asset
Asset scanning
Generating QR Labels for your Assets
Data Export/Import
6 articles
Exporting Data
Importing Data
Importing Assets
Importing Jobs
Preparing Data for Import
New Batch Export function
Salting
1 article
Salting Guide