In the WorkPal portal click on the Users tile. You can also use the Users tab in the top menu.

To edit a user, select which type of user you would like to edit. Select your type using the tabs shown below. Make sure the tick-box is ticked beside 'Show Inactive Users'.

Select a User then click the Edit User button at the bottom left of your screen.

In the edit user page you can set users to inactive. Click the dropdown box under User Status and select Inactive.

Note that changing the user status to inactive will log the user out and unassign them from any open jobs. To save, click Update.

Setting users to inactive will free up your licence count. Inactive users will be greyed out and have an Inactive status. If an employee leaves, you can set them to inactive and their historical records (jobs, forms, etc) will remain in your WorkPal system. You can always set them back to Active if they come back by following the steps above.

Do not rename users to use them with different employees. Simply add a new user with their own details.

You can untick the tick-box beside Show Inactive Users if you would like the hide inactive Users from the Users list.