In the WorkPal Portal go to ‘Users’ to manage your users.

You can also use the ‘Users’ tab in the top menu.

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To edit a user, select which type of User you would like to edit.

Select your type using the tabs shown below and select a User.

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Then click the ‘Edit User’ button along the bottom left of your screen.

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In the editing page you can reset the User’s password.

Click the dropdown box under ‘Reset Password’ and select ‘Yes’.

Then click the ‘Update’ button.

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Save your new password in a safe location.

Take note of then new password generated.

We recommend you use this format:

Mobile – Joe Bloggs – joe.bloggs@demo.com - uqJx5NMG83e4VNF

Then click ‘OK’ to save.

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Note: The new password will not be in effect until the OK button on the dialog box has been clicked.