I've assigned a Job to a User but they haven't received it on their device / My assigned Jobs are missing details, Parts, Tasks, Documents etc.
How to mark a user as unavailable for scheduling
Things you can do to see information from previous jobs
How WorkPal Storage works and methods for reducing storage usage
How to add Map Pin to Site Address
How to move Sites between Clients
A guide on how to add documents to WorkPal
A guide on how to setup and use the Equipment feature
Managing Shifts in WorkPal for your Users
An explanation of the Vehicle Check functionality
In WorkPal, you have the flexibility to attach images to Jobs, Sites, and Assets. This feature is invaluable for documenting progress, highlighting issues, or simply providing visual context for your team back at the office.
The Email Event Log is an indispensable diagnostic tool for WorkPal Desktop Users, designed to provide comprehensive insights into all email communications sent from your system. It's particularly useful for diagnosing any issues related to email delivery.
How to use the Fleet feature
Answering the question about using desktop logins on mobile.
How deleted items are processed and how to recover them
Understanding WorkPal’s core terminology is essential to using the platform effectively. Below is a glossary of common terms you’ll encounter within the system, along with clear explanations of how they apply in everyday use.
Countries that you can access WorkPal within
A description of how the "Contacts feature works on workpal
How to change the filename that appears on completed Forms
A quick guide for What 3 words.
How the workpal app impacts battery usage on your device.